Terms & Conditions

General Terms & Conditions

  • FORMS OF PAYMENT: We accept cash, check (with photo identification), MasterCard, Visa, Discover, and The Stacy Mansion Gift Certificates.

  • GUESTS WITH MOBILITY ISSUES: Only one guest room is located on the 1st floor, every other guest room is located on 2nd floor. We do not have an elevator. These conditions may make the property inaccessible to some guests with moderate to severe mobility issues. We apologize if this creates a limitation for any prospective guest.

  • SMOKING/VAPING/MARIJUANA: For the health, comfort and safety of our family and guests, there is NO smoking/vaping/marijuana usage in or on the premise of the Inn. Guests who want to smoke/vape are free to do so outside in the marked designated areas. Should a guest violate this policy, they will be escorted out of the Inn, no refund given, and subject to a $250 cleaning fee to their bill.

  • INCENSE/CANDLE BURNING: We do not allow the burning of incense or candles on the property; this house is over 176 years old.

  • EMERGENCY SYSTEMS: The property is protected by smoke detectors and in-room carbon monoxide detectors. We also have fire extinguishers visibly accessible throughout the property.

  • CHILDREN: Children who are supervised and accompanied by a parent or guardian, are welcomed.

  • PETS: For the comfort and safety of our guests, we do not allow guests to bring pets (excluding service animals).

  • OUTSIDE GUESTS: We ask that the inn be limited to immediate guests only (room occupants).

  • QUIET HOURS: For the enjoyment of all guests, quiet hours are between 10:00 PM – 7:00 AM. This policy does not restrict the use of in-room TV, radio, or phone usage, etc., during these hours but does require that guests keep the volume at a level not to disturb other guests.

  • RATES, FEES, & TAXES: Rates/fees/taxes/policies are subject to change without notice and vary due to supply and demand during high impact periods, holidays, and special requests. Posted rates do not include 6% state sales tax and 5% accommodations tax, and may or may not include a $5 Historic Preservation Per-Night Fee.

  • CANCELLATIONS & REFUNDS: The Stacy Mansion is a small and intimate property where every guest reservation is considered important and appreciated. Booked reservations are commitments to a distinct room and the use of the Inn's amenities. Therefore, last-minute cancellations effects us greatly and gives us little opportunity to re-book that room. For this reason;

    • 1 - 2 Rooms: Room(s) canceled more than 14 days of a guest's scheduled arrival will receive a complete refund less a $40 cancellation fee. If the room(s) is canceled less than 14 days, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

    • 3 - 5 Rooms: If any rooms canceled more than 30 days of a guest's scheduled arrival will receive a complete refund less a $100 cancellation fee. If the room(s) are canceled less than 30 days, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

    • Whole House: Any rooms canceled more than 60 days of a guest's scheduled arrival will receive a complete refund less a $200 cancellation fee. If the room(s) are canceled less than 60 days, the full amount of your reservation will be charged. No-Shows will result in a full charge as well.

    • Events: 75% refund if canceled 60 days prior. 50% refund if canceled 30 days prior. No refund if canceled within 30 days of event.

    Room Terms & Conditions

  • ROOM DEPOSIT: In order to reserve a room, 50% deposit on the total reservation is required at the time of booking. Any balances due will be charged the day of arrival.

  • CHECK-IN TIME: Check-ins begins at 3:00 pm.

  • CHECK-OUT TIME: Check-out is by 11:00 AM. Unapproved late check-outs will incur fees starting at $50.00.

  • FOOD ALLERGIES/DIETARY RESTRICTIONS: We have worked diligently to develop a set of menus that will satisfy all guests. With advance notice, we are more than happy to accommodate those with special dietary concerns. If you have dietary questions, please call us; we always attempt to meet reasonable requests.

  • OCCUPANCY: Rooms are based on double occupancy.

  • ROOM RESERVATION AGE REQUIREMENT: State law requires that any guest reserving a room must be at least 21 years of age or older. Photo ID maybe required at the Innkeepers discretion.

  • EXCESSIVE CLEANING FEE: Any room, including but not limited to carpet, rugs, furnishings, towels, robes, and linens, that requires excessive cleaning upon guest departure is subject to a $250+ excessive cleaning fee. Our expectation is that guests will treat the property, room, and all items in a manner that is respectful to the other guests, owners and the historical stature of the property.

    Event Rental Terms & Conditions

  • DEPOSIT/RENTAL FEES: A signed contract and date-hold 50% deposit of the costs associated with the Event Space rental, plus the refundable security deposit (if applicable), must be received to reserve your date(s) and time(s), with the balance due 30-days before the event.

  • SPACE DECORATION: Stacy Mansion wants to make every event a special and welcome experience. Therefore, every effort will be made to allow Renter to prepare decorations reflecting their creative requirements.

  • No nails, screws, staples or penetrating items are to be used on our walls or floors. Only low tack tape is allowed on our floors and walls. Nothing may be hung from the drop ceilings. Any damage will be charged after your event.

  • LIVE MUSIC/DJs/NOISE: Please be aware The Stacy Mansion is located on the Historic Chicago Boulevard and therefore neighborhood noise regulations do apply. In the event the Renter’s event creates a disturbance due to high noise volume, The Stacy Mansion has the full authority, in its sole discretion, to require the Renter and/or Renter Parties to turn the offending noise down and/or off.

  • If repeated disturbances are created, The Stacy Mansion, in its sole discretion, has the full authority to expel the Renter and/or Renter Parties from the Event Space. In the event of disturbances to the point of expulsion, no portion of the event costs will be refunded to Renter. The Renter and/or Renter Parties will also be solely responsible for any fines or fees associated with noise ordinance.

  • CITY, COUNTY, STATE, AND FEDERAL LAWS: Renter agrees to comply with all applicable City, County, State, and Federal laws and shall conduct no illegal act on the Event Space. This is a drug free and non-smoking facility at all times, and there are no exceptions. Renter may not serve alcohol to minors in the Event Space. Renter agrees, for everyone’s safety, to ensure alcoholic beverages are consumed in a responsible manner. The Stacy Mansion reserves the right, in its sole discretion, to expel anyone who, in its judgment, is intoxicated or under the influence of alcohol or drugs, or who shall, in any manner, do or participate in any act jeopardizing the rights, safety, use permit, or insurability of The Stacy Mansion.

  • CATERING STANDARDS: All caterers are required to be licensed and have a valid certificate of insurance and, upon request, shall promptly provide such certificate of insurance to The Stacy Mansion.

  • KITCHENETTE POLICY: The Stacy Mansion kitchenette is production space and is to be used for final food presentation, plating, and bussing only. Please note The Stacy Mansion does not provide dishes, glassware, pots, pans, knives, or utensils. The kitchen production space will be provided in a clean condition, and the Renter shall ensure that the kitchenette is returned to a clean condition following your event.

  • ALCOHOL STANDARDS: Alcohol is permitted to be served only by a bartender who is required to be licensed and have a valid certificate of insurance and, upon request, shall promptly provide such certificate of insurance to The Stacy Mansion.

  • DELIVERIES: Renter must be present for any and all deliveries related to the event. Stacy Mansion is not liable for any deliveries that arrive when the Renter is not present.

  • SECURITY: Stacy Mansion is a space of courtesy and respect, and all guests are asked to behave in a manner of mutual consideration that does not disrupt the operation of The Stacy Mansion in any way.

    Renters are responsible for monitoring and controlling the behavior of their attendees before, during and after their events. If an attendee becomes disruptive to an event, or potentially disruptive to other people or events in the building, and the Renter is unable to get the person to leave the event, the Renter must contact the Front Desk immediately. A Stacy Mansion Representative will assess the situation and take appropriate action including, but not limited to, terminating the event or calling the police. The Renter is held solely responsible for any property damage or any injuries sustain during, or arising from, the event.

  • RENTER’S RESPONSIBILITY TO SECURE INSURANCE: Renter shall provide The Stacy Mansion with Special Event Liability Insurance in the amount of not less than $1 million per occurrence, and $2 million aggregate, together with Host Liquor Liability coverage. The Stacy Mansion shall be named as an additional insured on said policy and the policy shall be provided to The Stacy Mansion at least 30 days prior to the event date.

    Any third-party suppliers or vendors used or contracted by Renter shall carry liability insurance in the amount of not less than $1 million per occurrence, and $2 million aggregate. The Stacy Mansion shall be named as an additional insured on said policies and The Stacy Mansion shall be provided a copy of said policies at least 30 days prior to the event date. Any person or company serving alcohol at the event shall also maintain Liquor Liability coverage in the same amounts as listed above.

    The Stacy Mansion may carry separate liability and other insurance in such dollar amounts as deemed necessary by The Stacy Mansion to protect itself against any claims arising from any scheduled activities during the event. The Stacy Mansion’s insurance will not defend, cover, or extend to Renter.

    Failure to provide evidence of this insurance to The Stacy Mansion 30 days prior to your event can cause immediate cancellation of the event. Cancellations arising from failure of Renter to provide The Stacy Mansion with a proper and timely certificate(s) of liability insurance will be treated as a Renter caused cancellation and Renter shall not receive a refund of any deposits paid.